Terms and conditions

A 50% non refundable deposit of the total value of your order will be required when you place your order. Your order will start to be processed as soon as we recieve your deposit. If an order is cancelled after printing your stationery then you will have to pay in full for the cost of the stationery printed. We will give you plenty of notice for when your order will be printed.

Please make all cheques payable to Octavia Plum or transfer by BACS (please email vici@octaviaplum.com for details).

All stationery designs are the copyright and property of Octavia Plum. Niether you or a third party may copy any part of the design or reproduce it in any way.

All stationery is printed specifically for each customer and therefore only limited stock is held. We reserve the right to use any extra prints as samples. If you require extra stationery at the last minute then we can produce more stationery for you but you may be charged a premium for a quick turn around.

If you find any defects in our stationery or think it is faulty then you must contact us within 3 days of recieving your goods. Octavia Plum is not responsible for damage to your stationery after it leaves the design studio. This includes damage during delivery and subsequent posting to guests.

You must supply all the text and are responsible for the proof reading of all text and copy in the PDF proofs supplied. Octavia Plum will not begin printing until we have received written confirmation from you that you are happy to go ahead with printing.